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Jewels HQ Annual Maintenance Plans

Choose the annual maintenance plan that best fits your business. Each option focuses on proactive care to help identify potential issues early, keep your equipment in good working order, and reduce avoidable interruptions.

Repairs, replacement hardware, cabling, projects, emergency service, after-hours work, and labor beyond included allowances are billed separately unless specifically included in your agreement with Jewels HQ.

Essential

$1,299/year

  • Four scheduled preventive maintenance visits annually
  • Workstation and network inspections
  • Wi‑Fi and connectivity reviews
  • Printer and UPS checks
  • Documentation updates
  • Priority scheduling
  • 10% standard labor discount on covered work

Recommended

Priority

$1,499/year

  • Everything in Essential
  • Enhanced priority scheduling
  • Quarterly infrastructure reviews
  • Server/NAS and backup-status reviews where applicable
  • Technology planning support
  • 30 minutes of remote support per quarter
  • Firmware and update recommendations

Managed

Starting at $2,499/year

  • Everything in Priority
  • Ongoing device and network monitoring
  • Expanded remote support
  • Infrastructure oversight tailored to the customer’s environment
  • Pricing depends on specific environment requirements
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